Chicago Coffee Carts Terms of Service

Last Updated: [Jun 2026]

Welcome to Chicago Coffee Carts. These Terms of Service explain the rules and conditions that apply when you use our website, request a quote, book an event, communicate with our team, or purchase services from Chicago Coffee Carts.

By using this website or booking services with Chicago Coffee Carts, you agree to these Terms of Service. If you do not agree with these Terms, please do not use our website or services.

Who We Are

Chicago Coffee Carts, also known as Goodhart Coffee Catering, provides mobile coffee carts, mobile coffee bars, espresso catering, cappuccino catering, and professional barista services for events in Chicago and the surrounding Chicagoland area.

Chicago Coffee Carts
2121 N 15th Ave
Melrose Park, IL 60160
Phone: 773 455 1811

Website Use

You may use this website to learn about our services, view pricing information, request a quote, contact our team, review policies, and submit event information.

You agree not to misuse the website, attempt to interfere with its operation, submit false or misleading information, copy website content without permission, or use the website for unlawful purposes.

Quotes and Event Inquiries

Quotes are based on the information you provide, including event date, location, guest count, service time, menu preferences, staffing needs, travel requirements, and custom add-ons.

A quote is not a confirmed booking unless Chicago Coffee Carts has confirmed the event in writing and any required deposit, invoice, agreement, or booking requirement has been completed.

Pricing may change if event details change, including guest count, venue, service time, menu, staffing needs, custom items, or logistics.

Bookings and Payments

To reserve an event date, Chicago Coffee Carts may require a deposit, signed agreement, invoice payment, or other confirmation step.

Payment terms, due dates, accepted payment methods, late payment rules, and deposit requirements may be provided in your quote, invoice, proposal, or event agreement.

Failure to complete required payments or booking steps may result in loss of availability or cancellation of the booking.

Event Details and Customer Responsibilities

You are responsible for providing accurate and complete event information, including event date, location, venue access details, guest count, setup requirements, parking instructions, loading information, service time, and any venue restrictions.

You are responsible for ensuring that the venue allows the requested service and that our team has reasonable access to the setup area.

Depending on the event, we may need access to power, water, parking, elevators, loading docks, covered outdoor space, or other venue resources. Requirements may vary by service package and menu.

Service Changes

If your event details change after booking, contact us as soon as possible. Changes to guest count, location, service time, menu, staffing, custom branding, or event logistics may affect pricing and availability.

Chicago Coffee Carts will make reasonable efforts to accommodate changes, but changes are not guaranteed unless confirmed in writing.

Cancellations and Rescheduling

Cancellations, refunds, credits, and rescheduling requests are subject to our Cancellation Policy and any event-specific agreement or invoice terms.

Please review our Cancellation Policy before booking.

Cancellation Policy: https://www.chicagocoffeecarts.com/cancellation-policy

Custom Items and Third-Party Costs

Custom items, branded materials, specialty products, food items, third-party rentals, or non-returnable purchases may be non-refundable once ordered.

This may include branded cups, custom sleeves, custom signage, specialty ingredients, pastries, vendor purchases, rentals, or other event-specific materials.

Weather, Venue Access, and Unexpected Circumstances

Outdoor events, venue restrictions, building rules, weather, emergency conditions, parking issues, loading limitations, power access, or other circumstances may affect service.

If unexpected circumstances arise, contact us as soon as possible. We will make reasonable efforts to support your event, but refunds, credits, or changes may depend on timing, costs already incurred, staffing, product orders, vendor deadlines, and availability.

Food, Beverage, and Allergy Notice

Chicago Coffee Carts may serve coffee, milk, dairy-free milk alternatives, syrups, tea, hot chocolate, chai, matcha, pastries, or other food and beverage items depending on your event.

Guests with allergies, dietary restrictions, or ingredient concerns should ask before consuming any item. While we may offer certain dairy-free or alternative options, we cannot guarantee that items are free from allergens or cross-contact.

Intellectual Property

All content on this website, including text, photos, graphics, logos, service descriptions, page layouts, and other materials, belongs to Chicago Coffee Carts or is used with permission.

You may not copy, reproduce, modify, distribute, or use website content for commercial purposes without written permission.

Third-Party Links and Tools

Our website may include links to third-party websites, forms, payment processors, scheduling tools, analytics platforms, or other external services. Chicago Coffee Carts is not responsible for the content, security, availability, or privacy practices of third-party websites or tools.

Your use of third-party services may be subject to their own terms and policies.

Communications

By submitting a form, requesting a quote, booking an event, or contacting us, you agree that Chicago Coffee Carts may contact you about your inquiry, quote, booking, event logistics, service updates, and related business communications.

If you opt in to text messages, SMS communications are also subject to our SMS Terms & Conditions.

SMS Terms & Conditions: https://www.chicagocoffeecarts.com/text-terms-and-conditions

Privacy

Your use of this website is also subject to our Privacy Policy, which explains how we collect, use, and protect information submitted through our website and related communications.

No Guarantee of Availability

Submitting a quote request or contacting Chicago Coffee Carts does not guarantee service availability. Event dates, staffing, equipment, travel, menu options, and custom add-ons are subject to availability and confirmation.

Limitation of Liability

To the fullest extent permitted by law, Chicago Coffee Carts is not liable for indirect, incidental, special, consequential, or punitive damages arising from use of the website or services.

Our total liability for any claim related to services will not exceed the amount paid by the customer for the specific event service giving rise to the claim, unless otherwise required by law.

Indemnification

You agree to hold harmless Chicago Coffee Carts, its owners, employees, contractors, vendors, and representatives from claims, damages, liabilities, costs, or expenses arising from your misuse of the website, inaccurate event information, venue restrictions, unsafe conditions, violation of these Terms, or violation of applicable laws.

Changes to These Terms

Chicago Coffee Carts may update these Terms of Service from time to time. When we make changes, we will update the “Last Updated” date at the top of this page.

Your continued use of the website or services after changes are posted means you accept the updated Terms.

Governing Law

These Terms are governed by the laws of the State of Illinois, without regard to conflict of law principles.

Contact Us

If you have questions about these Terms of Service, please contact us:

Chicago Coffee Carts
2121 N 15th Ave
Melrose Park, IL 60160
Phone: 773 455 1811
Website: https://www.chicagocoffeecarts.com